Michael Jones - 3M
"We called AmeTrade because we had a machine down, and we were requiring a part urgently in order to have the machine back up and running. They offered overnight shipping form Factory to AmeTrade, and Overnight from AmeTrade to the Customer. We received the drive just as planned and we got it installed and the equipment back up and running on. I appreciate you help!"
Mauricio Afcha - Kraft Foods
"We have received support and commitment, assisting us in the expected time, always understanding our needs as a company of mass consumption meeting the requirement of locating vital parts and last minute spare parts"
Martin Silva - Chrysler
"On several occasions we have depended on AmeTrade for, equipment and spare parts on an emergency basis, mainly for our painting area, where in less than a week had received our order as requested; the support has been complete and timely, always demonstrating excellent customer service"
At AmeTrade we understand the importance of a delay in production, that is why we have created an exclusive division dedicated to immediate responses to emergencies in terms of locating, quoting and distributing spare parts, materials and equipment for any industry, handling all our customers' requirements in a prompt and efficient manner.
We are committed to offering our customers the hand carry service where our specialized engineering staff will travel with your package, in order to deliver it anywhere, at any time, taking care of your immediate industrial emergency.
Our technical support staff tracks all requests, managing each incident from the initial contact to its final resolution, providing an effective service that guarantees the customer's complete satisfaction.
At AmeTrade we have developed a level of expertise in logistics and strategic alliances with renowned national and international transport companies and brokers, enabling us to offer alternatives to fulfill on-time customer requirements.